The Squeaky Wheel: Complaining the Right Way to Get Results, Improve Your Relationships, and Enhance Self-Esteem

Although life was physically difficult in the days of the horse and carriage, we complained much less back then, and when we did, our complaints were likely to get results Today we complain about everything yet do so with remarkable ineffectiveness Most of us grumble, vent, and kvetch, neither expecting nor getting meaningful resolutions Wasting prodigious amAlthough life was physically difficult in the days of the horse and carriage, we complained much less back then, and when we did, our complaints were likely to get results Today we complain about everything yet do so with remarkable ineffectiveness Most of us grumble, vent, and kvetch, neither expecting nor getting meaningful resolutions Wasting prodigious amounts of time and energy on unproductive complaints can take an emotional and psychological toll on our moods and well being We desperately need to relearn the art of complaining effectively.Psychotherapist Guy Winch offers practical and psychologically grounded advice on how to determine what to complain about and what to let slide He demonstrates how to convey our complaints in ways that encourage cooperation and increase the likelihood of getting resolutions to our dissatisfactions The principles he spells out apply whether we re dealing with a rude store clerk, a bureaucrat, a coworker, our teenager, or a spouse or partner who s driving us crazy.Complaining constructively can be extremely empowering and it can significantly strengthen our personal, familial, and work relationships Applying our new found complaining skills to customer service representatives, corporate leaders, and elected officials increases the odds that our comments will be taken seriously If we all complained effectively, squeaky wheels could change our own lives as well as the world for the better.
The Squeaky Wheel Complaining the Right Way to Get Results Improve Your Relationships and Enhance Self Esteem Although life was physically difficult in the days of the horse and carriage we complained much less back then and when we did our complaints were likely to get results Today we complain about ever

  • Title: The Squeaky Wheel: Complaining the Right Way to Get Results, Improve Your Relationships, and Enhance Self-Esteem
  • Author: Guy Winch
  • ISBN: 9780802717986
  • Page: 466
  • Format: Hardcover
  • 1 thought on “The Squeaky Wheel: Complaining the Right Way to Get Results, Improve Your Relationships, and Enhance Self-Esteem”

    1. Good book. It provided enough of a variety of topics so it didn't come across as repeating the same material over and over. The author talked about complaining effectively by using a "complaint sandwich" to put people in the mood to help solve problems, rather than go on the defensive. The book covered subjects such as complaining to call center employees (businesses), complaining as social activism, and complaining to loved ones. If you've ever felt that you complain about something and just en [...]

    2. Got this as a free book from Random House as part of the first reads giveaways. I am really enjoyed the book. It is well-written and extremely honest. The author, Guy Winch, has a PhD in psychology and the book deals with a new-ish field of pscyhology known as "complaining psychology" or "complaining therapy." I like how the author illustrates the theories behind complaining therapy with anecdotes from his own practice and dealings with various patients. Winch shows how incompetent we have becom [...]

    3. A quick and interesting read about complaining that reads more like fiction. Excellent for complete novices, but still interesting for those who know a bit about the subject. Admittedly, there were parts that felt very "after-school special", and other sections where I questioned why they were added to the book. But all the stories helped make the information memorable and easy to digest, and the other content was interesting too.

    4. I found this listening book to be a lot more interesting than I originally imagined. (Also, the reader is delightful). It not only talks about the right way to complain, but also the necessity of complaining, complaining correctly. Plus, it really shows what it's like to be a sales clerk, customer server. I find myself trying to pay attention more when dealing with "servers" especially on the phone. I highly recommend this book. Kids should probably be reading it in school! :)

    5. Very clever, witty, writer. Enjoyed this book immensely and gathered many tips on how to complain effectively. Sorry that the book is on hold and have to return it already. I will take it out again later and possibly do a speech on this at Toastmasters.

    6. I signed up for the firstreads giveaway on this one because the title made me laugh. Period. I thought "I don't really have complaining problems, but with a title like that this could still be interesting." Well, I was right about the second part. It was very interesting. And I must admit that I whine to friends and family in the name of "venting" just as much as anyone else, but I clam up about my complaints when I have any opportunity to actually DO something about them.Winch does an excellent [...]

    7. OK, I'll admit it. I am addicted to self-help books like this one. I like the fact that they are usually one-day books, simple and easy enough to be digested in one or two sittings. I like the fact that often I glean knowledge about tangential topics (in The Squeaky Wheel, for example, I learned a few fascinating facts about humorist Josh Billings). And I like the opportunity to learn even a tiny bit about how to be a better person.Guy Winch has reframed a lot of standard psychology how-to into [...]

    8. There are few books in which I would recommend to anyone and this one falls into that category. I think everyone should read this and it would be even better if we all put it's principles into practice. Too much of life gets filled with things beyond our control but learning the art of complaining in a productive manner can actually cause change to happen.This is a very easy and short read packed full of psychological tidbits as to why we complain the way we do and how to adjust that to make it [...]

    9. This was surprisingly good. I expected to skim a few chapters and move on but I enjoyed this enough to read the whole thing. The author was funny and had a relatively simple message about complaining. First of all he didn't tell his readers not to complain and actually advocated for complaining-albeit in a different way than they normally do. According to Guy Winch, the people who are jerks and complain ineffectively are not the ones who get results. He advocates for a balance between kindness a [...]

    10. An interesting and thoughtful look at the effects of complaining, with analysis of what makes a complaint effective or ineffective. Sprinkled liberally with humor and with references to scientific research in case one wants to look into the ideas in more detail. I found the tone a good balance of human and authoritative, though YMMV. One thing the book doesn't address as much as I'd have liked is the effects of various forms of Internet complaints, and I'm interested in what research on that has [...]

    11. This book is definitely a must read for those who feels shy or sometimes ignorant to care about complaining their dissatisfaction. Winch uses case study, with skillful story telling plot to guide us into the mind of those characters and provides a supposed situation for a change of the end results, supported with real life examples. It is not a book that feeds you with all the boring tips to become a well-greased squeaky wheel but it is well-polished with interesting facts and humors that enligh [...]

    12. The writing style was fantastic. Guy Winch incorporated stories in with his facts in a way that actually made reading this book enjoyable. I have read self help books in the past that read more like a school text book. Guy was so subtle in his teaching method, that at first I didn't even realize that he had been telling me how to do it. I kept waiting for the text book feel to come in and tell me how to complain, and it never happened. I tend to have the personality, that I don't like to be told [...]

    13. I do appreciate the gift of this book and the opportunity to be among its first readers. However, I have to agree with the other commentator about the jarring note of the complaining gone wrong, but if you make it past that section, the remainder of the book does actually have some good pointers on how to effectively assert oneself gracefully and successfully complain. The stories of complaining activists were quite inspiring. I would like to see this book in a different format. Page after page [...]

    14. Heard about via GoodReads FirstReads.Well, I ended up liking this book. It had a few good references / terms that I can pursue for some school work, and while most it was common sense, it was enjoyable and had some good aphorisms. In particular, I liked Gottman/Winch's Four (or Five) Horses of the Apocalypse (in terms of marital, but in reality, any, relationship), and Winch's thoughts about being a "teenager whisperer." I found it interesting that in his book complaint was non-toxic, but ciriti [...]

    15. When I found this book I thought it was going to help me be a more effective complainer. It did have some about technique, such as the the "complaint sandwich" and who to complain to. Although much of the details were left to the notes (I think the additional considerations should have been included in the regular text).However, the book is more about why people complain, how people complain so much but typically to the wrong people, relationships, over complainers, etc. All of which was interes [...]

    16. I was so thrilled to win this book in the giveaway! In the end the book was alright. It didn't seem to have the kind of information I had hoped it would. As a book though it was an interesting read and the author wrote well. I enjoyed the sense of humor he used in describing things. I guess I just felt it was more a collection of anecdotes along with his research as opposed to information that really suggested better ways of learning to complain. Maybe I was just expecting something different th [...]

    17. An interesting book with some good perspective and an appropriate sense of humor. Some of the tips were nice food-for-thought. I was alarmed by the section where the author describes complaints gone violently wrong - this was a tiny section hidden in the middle of the book, but it casts an entirely different light on the rest of the material. In all, this hasn't changed my life, but it was a pleasant read and I did take some helpful information away from it.I received this book for free from Fi [...]

    18. I have always been a complainer and not always the constructive or productive kind. More like the Israelites in the Old Testament. This book does a good job distinguishing between productive complaining and unproductive complaining and how we should stop the latter and focus on the former to affect positive results.This book was recommended to me by the same dear friend who recommended the Energy Bus. Now that this 2nd book has completely resonated with me I look forward with eager anticipation [...]

    19. An interesting book about how we've come to become such avid yet ineffective complainers and how it affects us on individualistic and societal levels. The author, Guy Winch, who also does stand up comedy, explains his stories in a very entertaining manner. Despite this feeling of complete seriousness, I came away being mindful of my own instances of complaining and have added his very useful suggestions to my toolbox. Highly recommended if you'd prefer to get your opinions across effectively.

    20. Not too shabby. Contained detailed information describing complaints of all sorts (including a section on their connection to self-esteem) and how to complain efficiently. The book was pretty good but a lot of the info ran along the lines of being commonsense well at least to me. Still definitely worth a read.

    21. This book was well written and made some very interesting points. It made me stop and think about what to to do to complain more effectively and to just stop ineffective complaining altogether as much as possible. The author used interesting examples to illustrate his thoughts.

    22. This book puts complaining in perspective really well. Thinking of what your complaints will gain before spreading them about is sound advice. Yet, he doesn't discount the value of venting - as long as you're mindful about time and place.

    23. This was one of the most enjoyable and informative books I've read in a long time. The author has a great sense of humor and has wonderful stories and case studies. This book will come in very handy in more ways than one. A great read. Highly recommended.

    24. Watch The Squeaky Wheel Trailer: youtube/watch?v=2TgoDCI truly hope people enjoy reading The Squeaky Wheel as much as I enjoyed writing it.

    25. While interesting a lot of the information seemed knew that, knew that type of thing, maybe I just read too muchor I'm squweak-key, oh yeah.

    26. Good in general but lots of repetition and sometimes off topic, as if he wanted to put forward some ideas he had even though they were not really relevant to topic of book.

    27. Thank you so much for letting me win this free book from First Reads. Looking forward to reading it. Thank you.

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